AS
Allen S
1 reviews | Active since Nov 2014
12 Feb 2016, 11:46
Closed account but still getting billed
I closed my account in December and paid for the month of December but I'm still getting billed. I've received bills for January and February now. Also still waiting for someone to get back to me regarding FTTH as that is why I cancelled.
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Replies (1)
Telkom's replyOfficial
12 Feb 2016, 13:05Hello Leazlan,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200018
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200018
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Feb 2016, 13:05
Official
Hello Leazlan,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200018
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM200018
Regards
Luleka
Telkom Social Media Team