MT
Mariaan T
1 reviews | Active since Oct 2015
12 Oct 2015, 19:46
Closed account and still have to pay
June 2015 I closed my account because we had to relocate and did not require any Telkom services anymore. It was difficult to get hold of someone per phone. Litterly hours and many attempts later, but I did get to someone to help. Next month.... here comes a bill. Payed but wrote a mail (used 3 different email addresses). Next month another bill. Payed.sortly thereafter someone phoned from Telkom and said I still owe R49 but then the account will be closed. Guess what.. received another bill this month!!!!<br>
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Replies (1)Telkom's replyOfficial
12 Oct 2015, 20:31Hello trollipm,
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155608.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155608.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply12 Oct 2015, 20:31
Official
Hello trollipm,
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155608.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM155608.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
