JE
Janet E

1 reviews | Active since Jul 2016

06 Feb 2017, 11:21

CLOSED ACCOUNT AND STILL DEDUCT MONEY .

<p>I have canceld my Telkom account on the 11/11/2016, and still they deduct money from my bank account. </p> <p>After numerous emails of emailing the cancelation letter and form, I would like for Telkom to please cancel any account I have with them. </p> <p>I am currently in Ghana, please use this number if you need to get hold of me.</p> <p>+233 24 ********** </p> <p>Janet Erasmus</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply07 Feb 2017, 07:49
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.

Your reference number is ***8.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***