WF
Walter F
1 reviews | Active since Aug 2011
08 Apr 2015, 20:35
Closed Account
I closed my landline/adsl account with Telkom months ago as I moved to Telkom mobile. I paid the account as i do not want my account to reflect as in arrears but I do expect Telkom to credit this payment to my new Telkom mobile account.<br> <br> The account that I cancelled, was: ***<br> <br> PLEASE CLOSE THIS ACCOUNT IMMEDIATELY<br> <br> Please contact me on this details below:<br> <br> Cell phone: ***<br> <br> Email: [Email Removed]
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Telkom's replyOfficial
09 Apr 2015, 08:02Hello walterferreira,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102000
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102000
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply09 Apr 2015, 08:02
Official
Hello walterferreira,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102000
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102000
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,