close to tears

<p>I walked into a telkom mobile store to get a contract and on the same day 28/06/2016 to change the contract or devices due to unforeseen circumstances and the treatment I received was not that of good customer service as both the salesperson and manager were very dismissive and not willing to assist in anyway, yet I was told about a cooling period which was now convienlty ignored. Is this how customers who pay get treated with total disregard.</p>