KM
Katlego M

1 reviews | Active since Oct 2016

28 Aug 2017, 10:25

Close my account

I have paid my account fully, but I keep on getting threatened by Telkom's attorneys.. The attorney said I have to send them a settlement letter, which I asked from Telkom a week ago and they still haven't sent it. And why are you not communicating to your Attorneys, I don't know these people, you hired them right, so deal with them please.

0
Replies (2)
Telkom
Telkom's reply03 Sept 2017, 09:10
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply04 Sept 2017, 20:07
Official

Hi katlego-mabunda,

We apologize for the delayed update on your query, please be advised that your account was in collection and the payment of R2,500.00 was made on the 2017/08/21 as per our systems kindly note that your account is now out of collection, we apologize for the inconvenience.

Thank You,

Kind Regards,

Asithandile

Telkom Social Media Team

Best regards,