FS
Francois S

1 reviews | Active since Dec 2016

23 Dec 2016, 15:33

Close copanies gives better service

<p>I contacted Telkom and informed then that the lighting has hit and I have no internet access. A reference number was given and they said they will get a technician to call me as soon as possible. Three days later when I did a follow up nothing was done. I requested that Neo at the Call Centre need to give me a time frame when can I except a call from a technician. I was informed it will be before end of business on the 21st December 2016. The next day when I called the call Centre and requested to speak to Neo Manager as I didn't receive a call, his manager Manager Dineo was useless and I would not recommend that he looks after a dog never people working under him. I still to date have not received a call from Dineo that I was suppose to receive 3 hours ago. I needed to call him for him to tell me that the technician has gone on Christmas and I need to wait until they are available again. Anyone that wants to give customer service and is willing to assist call me so that I can remove myself from the WORST COMPANY IN THE WORLD. As I need better Internet connection from better compnies.</p>

0
Replies (0)