Clinton from Durban call centre

I was at the verge of writing a negative review towards Telkom. I spoke to 3 different people regarding my order with no help what soever. I'm quite new to the whole landline/ADSL in our country but none of the people at Telkom could explain to me what I wanted. Today I waited for more than an hour at Centurion Mall's Telkom store just to find out they are not on the new system and could not help me.

Just as I was about to write my review I thought of phoning Telkom one last time. Luckily for me and probably for Telkom as well I was put through to Clinton at the Durban call centre. He made everything sound so simple and explained all my questions with patience and a sense of professionalism. He turn the whole experience with Telkom around and I could finally know what it is I need to do.

So thank you Clinton for turning my day around. I hope that Telkom reward you for your exceptional service and making sure I understand everything. I felt that all was in order after speaking to you.

P.S. I hope they show you (Clinton) this review to give your a moral boost as well.