CLIENTS ALWAYS HAVE TO COMPLAIN FOR BEING OVERCHARGED

<p>I'm tired of complaining over the same thing over and over again I'm getting sms that I should pay R1005.75 yet get another sms that say I should pay R452.19 from telkom I don't understand where all this is coming from even my invoice or statement was a bit different to was I was told I'll be paying over the phone ,and in the store </p> <p>I had a P8lite that I took sometime last year I'm guessing June ,I lost it this year Jan and I decided to take another phone P9lite with telkom again ,when I took the phone P9lite I specifically asked the gentlemen if I need to reset all my stuff on my sim card such as spending limit he said no sir you don't have to it's still the same number so it won't be necessary because I had done a sim swop now I'm phoning to query this they say no your spending limit was not set to zero I had to change it to be zero if you read through my previous complaints I had complained about this when I still had the p8 and they successfully changed it to zero now the guy who issued the phone said it's still zero and I'll be now getting 2GB on the p9lite I phoned the agents said that is not correct,I will not be paying any of these ridiculous amounts it's not my fault that the staff is not educated about their products and services if they had given the right information non of this would've happened sort this matter ASAP I'm tired of Telkom robbing people ,this is not how to run a business ,more complaints,less clients,less clients result to no business I will only be paying what im supposed to be paying the gentlemen said when I took the phone I'll be paying 100 for the lost device for the months that's left for the p8 plus 250 which is for the new phone /device which adds up to 350 </p> <p>I would never ever advise people to take contract with telkom they are ****** and after people's money ,I'd rather be in areas thn to pay for something I'm not supposed to be paying or take it up further </p> <p>Sort this out the sms are annoying clear I'll never rest until I pay this contract off I'll hAve tow complain and complain</p>