Client Complaint (Telkom)

On the 08/04/2016 I personaly reported to Telkom about the problem that we experienced at school in regard to the telephone line,our telephone line is off,it doesn`t have a dialing tone.The Telkom consultant gave me a reference number and promised that the matter will take 2 to 3 days to be solved,since then until Today the 18th Of April 2016 it is still to be solved.The school Sikhanyisele uses the telephone on a regular business and the people of Gauteng Department of Education can`t reach us even the parents due to the Telephone line problem.<br> This thing is frustrating us as a school,since we were promised that this matter will take 2 to 3 days.The Tekom reference number is 247CT1C070416 and the school telephone number is ***