Clear my account please

May i get assistance with cancelation of my WiFi contract with you please !!!!!!!!!!! I have had enough, i have been going back and forth with your consultants for the last 3 weeks!!!

I have paid my account through the telkom app on the 11th of may till date its not reflecting, iv sent emails with Proof of payment and my ID but it seems to be a very difficult and impossible task to solve !!!! Therefore i have decided to make noise on all your pages till i get assistance. It has been a tedious excise to just get my account cleared !! I no longer wish to continue with you Telkom please clear my account and close the ACCOUNT !!!! I HAVE PAID YOU !!!!!! Dont **** me !!!