Claim Form [#***] – Immediate Attention Required [#***]

Telkom insurance is an absolute nightmare, and I would never recommend it to anyone. I submitted a claim for a replacement device (iPhone 11) on August 29, 2024, and here we are on October 10, 2024, with my claim still stuck in “under review.” This company clearly doesn’t give a damn about its customers!

I’ve been calling and emailing every single day, only to be met with the same frustrating response: “under review.” I spoke to "Mamelo," and guess what? Nothing has been resolved. This is utterly unacceptable, especially while you continue to bill me every month! I’m completely fed up with Telkom. I demand immediate action to resolve this claim!