Christmas in July special

<p>I signed up for the Christmas in July special. Got no feedback. Phoned the call center several times and held on for 20 minutes, no answer. I then tried contacting an online chat agent. They couldn't assist, but did phone me back. Held on for 40 minutes and eventually the agent said that they didn't know if my application for the Christmas in July special was approved, but an agent will phone me the next day. Nobody phoned ...</p> <p> </p> <p>Got a call this morning from the worst possible call centre agent. Keeps on asking the same security information over and over again and when you give information, she couldn't take it down correctly. She doesn't listen and can't take down street address inforation. Was the most frustrating call of my life.</p> <p> </p> <p>So still no resolution to whether my application was approved for the Christmas in July special...</p>