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1 reviews | Active since Jul 2017

29 May 2018, 11:14

Child Safety as Risk

I need an essential service Telkom line which has been down since 04 April to be SORTED OUT AS SOON AS POSSIBLE: ref escalation no ********** Our frustration levels are reaching boiling point as we cannot report critical child safety incidents. Please assist as soon as possible since this service affects children's lives

0
Replies (3)
Telkom
Telkom's reply07 Jun 2018, 20:14
Official

Hi cheryl-ziervogel,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Hazel
Telkom Social Media Team

Telkom
Telkom's reply07 Jun 2018, 20:16
Official

Hi cheryl-ziervogel,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Hazel
Telkom Social Media Team

Telkom
Telkom's reply07 Jun 2018, 20:17
Official

Hi

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Hazel
Telkom Social Media Team