CP
Christoniel P
1 reviews | Active since Jul 2011
09 Nov 2015, 16:06
Cheating out of Data bundle
I have only lately realized that my account only gives me 1GB of data a month instead of the contracted 10GB data (Confirmed the data limit with Telkom Benoni) Realized this when last month i needed to purchase data and this month again got a message that my 1GB is used up.<br> <br> Please give me the correct allocation and give me a refund on data purchased last month
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Telkom's replyOfficial
09 Nov 2015, 21:19Hello CHRIS2006,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166022.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166022.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply09 Nov 2015, 21:19
Official
Hello CHRIS2006,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166022.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166022.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,