1 reviews | Active since Sept 2016

27 Jul 2018, 17:25

Cheating and Theft

I purchased 500MB and 100MB of Telkom Mobile data for my home wifi through internet banking.

The data never showed. Telkom says they didnt get the money from my bank I must sort it out with my bank. But my bank statement shows the transactions went through.

Neither Telkom or the bank wants to take responsibility.

0
Replies (1)
Telkom
Telkom's reply30 Jul 2018, 08:16
Official

Hello lindie-langa

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,