VB
Vanessa B
1 reviews | Active since Feb 2011
03 Dec 2015, 15:43
Cheap deals but no service at all
I wanted to join Telkom Mobile after I had a bad experience with almost no signal my current service provider.<br> I am so disappointed in them. Firsly...no one answers the general number, secondly I then app**** online...48hours later no one has phoned me back. I went to Brooklyn mall yesterday to apply there and for some reason I failed the security check....some questions about a house in Venda...which I don't have and property in JHB...which I also don't have. They say Telkom will phone me to do the security check within 24 hours. This is more than 24 hours. <br> I guess this is my answer. RUN
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Replies (1)Telkom's replyOfficial
03 Dec 2015, 23:06Hello mhvb002,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174516.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174516.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply03 Dec 2015, 23:06
Official
Hello mhvb002,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174516.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174516.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
