chat service and and unhelpfull website technicians

Item: Telkom
Rating: 1

I have bee n trieng to get an adsl uncapped line for 6 months now and nothing being done. technicians says there is a fault in my line but no has come to fix it. i see technicians everyday in my area and not even one has fixed the issue. i am trieng to pay for a service but no one seems to care. I did the chat service get transfered all the time and if i do not answer in 4 mins they disconect the chat. even though they have not solved my issue and after making me wait like 15 mins to get through to them. or sometimes do not even get through to the actual department to help me. Please hold for the next available Agent. You are currently being assisted by Noludwe Mdunyelwa 4:48:02 PM) Noludwe> Thank you for contacting Telkom Technical Chats Support, you are chatting to Noludwe, how may i assist? 4:48:20 PM) (u'Akhona Ntilashe',)> HI I HAVE A SALES RELATED QUERY 4:48:20 PM) (u'Akhona Ntilashe',)> ********** 039 4:48:38 PM) Noludwe> Thank you for the enquiry , please stay on the chat while I put you through to the Sales Department for further assistance or alternatively call them on 10213.Is there anything else you need me to assist you with before transferring you Sales? 4:49:40 PM) Noludwe> Is there anything else you need me to assist you with before transferring you Sales? 4:49:56 PM) (u'Akhona Ntilashe',)> NO CAN THEY CALL ME 4:50:16 PM) Noludwe> Once i transfer you, you can ask them for a call back 4:50:26 PM) (u'Akhona Ntilashe',)> enkosi 4:50:35 PM) (u'Akhona Ntilashe',)> ubene mini emnandi 4:50:49 PM) Noludwe> Thank you same to you. Thank you for the enquiry, you are now going through to the Sales department. Please hold for the next available Agent. 4:52:06 PM) (u'Akhona Ntilashe',)> ok 4:54:05 PM) (u'Akhona Ntilashe',)> hello 4:55:23 PM) (u'Akhona Ntilashe',)> is any one there

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