TP
Tjedza P
1 reviews | Active since May 2015
13 May 2015, 19:32
Charging me whilst line is cancelled
Telkom still charges you after you have confirmed you have cancelled your data. They try make it up by saying they are going to credit your balance!! It is not for them to decide on when to take your money..... That's why humans budget... Be careful guys. Go Mweb!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
14 May 2015, 08:19Hello TJEDZA ,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110586.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110586.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply14 May 2015, 08:19
Official
Hello TJEDZA ,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110586.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM110586.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***