charging me for sms usage i didnt ask for

Item: Telkom
Rating: 2
Author: david M

i just got my invoice stating i owe on top of my package i signed for, an sms usage charge. who in the right mind would pay for sms's?<br> <br> i didnt ask for it and i wont pay it.<br> i will block any debit for this useless company if you even think of charging me for sms's.

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Replies (1)

Telkom's replyOfficial

03 Sept 2015, 09:44

Hello makings,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM141893

Kind Regards
Zulfah
Telkom Social Media Team

Telkom's reply03 Sept 2015, 09:44

Official