charging me for a suspended account

<p>Hi the only reason i am writing this is because i dont recieve any help from telkoms customer service department. my service was suspended on the 23/08/2016, since then i have had no service from telkom, i am wanting to pay up in full this month, however i recieved a new invoice from telkom showing that i have been charged for the month that i was suspended. how can this be? i am not on contract with telkom, it is a month to month service and surely i cannot be expected to pay for a service that i did not recieve? please can a representative from telkom advise as to this situation as i would like to continue my use of there services, but i am not going to pay for something that i did not recieve. </p> <p>fyi. telkom account num: ********** 82843</p> <p>thank you,</p>