1 reviews | Active since Jul 2011
Charging me for a canceled line.
Firstly, I've been trying to get Telkom to cancel my internet and landline for a couple of months, call center never answers so I log a complaint directly with them, a couple months down the line, someone calls me and tells me that my line is now canceled and all I'll have to do is pay it finished at the end of the month. so I did.<br> <br> Now here's the fun part, my account says I still have a line and I must still pay. I don't have a phone, I don't have internet. I have no Telkom services at all and they still want to charge me. I will be blocking Telkom for my bank accounts because this is unacceptable. How can they expect me to pay for something I don't have. Please contact me immediately to sort this out. I will not pay you a cent more so I suggest you get this sorted.
Thank you for making contact with us
This response serves as confirmation that your query has been received and it has been escalated to accounts.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM126243
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and it has been escalated to accounts.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM126243
Regards
Luleka
Telkom Social Media Team
