1 reviews | Active since Oct 2014
Ever since I had a Telkom account I paid it on the date indicated by Telkom on the account as the due date. My payment was always recorded by them on that exact date but since September 2017 I am being charged interest on late payment. This happened now for two months in a row, Sept and Oct 2017. All of a sudden my payment on due date is now recorded by Telkom only the following day and I have to pay interest. I know it is an insignificant amount but it is the principle that counts: if Telkom charge one million customers R1 interest wrongfully, they score an extra R1 000, 000 in only one month!!!
Hi louisa700223,
Thank you for making contact with us, we tried contacting you with no luck.
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi louisa700223,
Thank you for making contact with us, we tried contacting you with no luck.
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
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