LC
Leonard C
1 reviews | Active since Jun 2014
12 Jun 2015, 13:52
Charging for suspend account
My account is in arrears. I have requested my balance to settle the account and bring ti up to date.<br> I discovered that even though the account is suspended, I am being charged every month.<br> <br> Surely you cannot charge for a service and then expressly deny access to it?<br> <br> I would very much like to sort this out, but I will not pay for something that I do not have access to and have been expressly denied access to.<br> <br> Either bill me or suspend me. Not Both.
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Replies (1)Telkom's replyOfficial
12 Jun 2015, 15:47Hello cooperlj,
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM117767.
We apologize for any inconvenience caused.
Regards,
William Letwaba
Social Media Team
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM117767.
We apologize for any inconvenience caused.
Regards,
William Letwaba
Social Media Team
Telkom's reply12 Jun 2015, 15:47
Official
Hello cooperlj,
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM117767.
We apologize for any inconvenience caused.
Regards,
William Letwaba
Social Media Team
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM117767.
We apologize for any inconvenience caused.
Regards,
William Letwaba
Social Media Team
