GK
Gary K
1 reviews | Active since Feb 2015
25 Feb 2015, 12:55
Charging for services not used
Since moving our telephone line to our new premises we have been receiving an ADSL account from Telkom since Dec 2014.<br> Telkom however does not manage our ADSL but after inquiring and visiting the local store at Galleria they cannot help me and I am still receiving a bill.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
25 Feb 2015, 13:18Hello Garykellypk1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM91924.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM91924.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply25 Feb 2015, 13:18
Official
Hello Garykellypk1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM91924.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM91924.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team