Charging for services not rendered

After having waited for Telkom to repair my Vsat sso 106093 system for more than 2 Months they now are charging me for services not rendered ..i have reported the problem but no one is comming back to me or sending me a reconcilliation to remove the charges from my account.+- 4000 rand which i do not wish to pay.<br> Detail of the call center log are as follows:<br> 107cvk080115 telkom<br> 4bvr120115 telkom<br> billing 10217<br> Ref no ***0 Thabo<br> Acc ref no:***3on 23 3 15<br> <br>