1 reviews | Active since Jan 2012
Charging for non-existent service
<p>Dear Telkom</p> <p>I keep complaining about the same issue. You are charging me for a service that does not exist.</p> <p>I cancelled ********** and transfered the complete line to Mweb / Paulo David, yet I still get the bills.</p> <p> </p> <p>This bill is NEVER going to be paid by me as I have all the documentation to prove it was cancelled, sent through by me to you on several occasions over several months and acknowledged by you as received and cancelled.</p> <p> </p> <p>Please sort out your billing department.</p> <p> </p> <p>kind regards</p> <p>Ingrid David</p>
Good day Ingrid,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Ingrid,
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
