IA
Ismail A

1 reviews | Active since Aug 2011

10 May 2017, 13:54

Charges (*******) for cancelled services

<p>I had a Mobile Data package which was on a month-month after the contract had expired.</p> <p><br />App**** for cancellation in December last year and was subsequently billed for January and Feb. After receiving Feb statement I enquired in store (Telkom Trade Route Lenasia), was checked up by Musa who advised that it was not followed up correctly and he would see that the cancellation goes through.</p> <p>This never happened and I was billed again in March. Went back to Telkom Trade Route and Musa promised he would sort it out this time. I've since been billed for April and May.</p> <p>Number in question ********** </p>

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Replies (1)
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Ismail A's update09 Jun 2017, 13:48
Reviewer Update

Will I be refunded for the money which was ****** from me?