Charges after cancelation
<p>I sent through my landline account cancelation with all the required documents on September 19 but I have had no feedback yet. </p> <p>Telkom is still sending me invoices for the telephone line. They do not seem to have even acknowledged that I have cancelled my line. This is terrible service. </p> <p> </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
This reference number does not get picked up when I try to view it in the issue tracker
This reference number does not get picked up when I try to view it in the issue tracker
Still not resolved! Yes someone from Telkom did phone me and said he would back date the cancellation. So please tell me why I just received another invoice which contains the previous balance as well as them asking for more money!?
Still not resolved! Yes someone from Telkom did phone me and said he would back date the cancellation. So please tell me why I just received another invoice which contains the previous balance as well as them asking for more money!?