KK
Kholofelo K
1 reviews | Active since Aug 2014
05 Mar 2015, 10:15
Charged morethan the contract agreement
I signed up for an unlimited contract with Telkom on the 30th September for R999pm. I was responding to a promotion that said, \sim card with unlimited minutes for R999
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Replies (1)
Telkom's replyOfficial
05 Mar 2015, 13:13Hello kholo kk,
Thank you for taking my call.
Be assured that this matter has been escalated to our billing team, along with the branch manager to assist in resolving this issue.
We value your business and apologies for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Thank you for taking my call.
Be assured that this matter has been escalated to our billing team, along with the branch manager to assist in resolving this issue.
We value your business and apologies for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Telkom's reply05 Mar 2015, 13:13
Official
Hello kholo kk,
Thank you for taking my call.
Be assured that this matter has been escalated to our billing team, along with the branch manager to assist in resolving this issue.
We value your business and apologies for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Thank you for taking my call.
Be assured that this matter has been escalated to our billing team, along with the branch manager to assist in resolving this issue.
We value your business and apologies for the experience.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***