Charged me for an account that was cancelled

I am sick and tired of dealing with Telkom. I cancelled my account due to my internet and phone constantly breaking, they cancelled my account and continued to debit me. I have had to make numerous trips to the Telkom store (Tygervalley and Bellville) and was told a month ago that they had cancelled it. I then had to follow up regarding the money owed (R3000) and then was told I had to phone in. When I did, they now tell me that it will take another 4-6 weeks to pay out. <br> Why so long? You incorrectly debited me for months, money I need. Now you taking forever to reimburse. Are you adding interest? This is terrible business policies and whenever I phone in, its always another persons problem.