Charged for Ucapped Data i never app**** for

Someone please sort this out for me. On my latest bill i got charged:<br> <br> Home uncap adv TIN*** 30 Jan 16 - 03 Feb 16 R40.46 excl VAT (Pro Rata Amount)<br> Home uncap adv TIN*** 04 Feb 16 - 03 Mar 16 R250.88 excl VAT<br> <br> Phoning the Sales department, this seems to be a 24 Month Contract that i never Signed up for. If i did then i should have received a Username or Password at least? (I received nothing). Surely there must also be a recording or some other sort of proof that i signed up for this service? The Lady that assisted me (Zaakiya) was very helpful and said that she would cancel this Data Contract for me as it was loaded in error. She then proceeded to put me through to the Billing Department so i can Log a Dispute for a refund of the Money<br> <br> When speaking to the Billing Department, I was informed that no such Cancellation request for the Data has been done, or at least there is no record on the System. The reference number for the dispute is ***1<br> <br> Someone please sort this out. I want that Uncapped Data bundle cancelled and the Money Credited to my Telkom account. It is very troubling that Services can just be added that were not requested by your clients.<br> <br> Thanks<br> Hendrik