CHARGED FOR TELKOM NEGLIGENCE

Telkom Fourways Mall sales consultants do not have the required product knowledge nor competence to ensure customers are correctly assisted. <br> It took: <br> +- 3 days to open my account<br> +-3.5 weeks to have a technician come out as I could not connect <br> +- 20-25 calls to follow-up on the progress of my account where different sales consultants gave different and incorrect information each time<br> +- 3 months to have the contract cancelled - which I had previously been informed, by different sales consultants from the store, was cancelled. <br> Telkom then debited my account - I went into the store to resolve the issue and the sales consultants' gave me a \don't care"attitude and continually refused to accept fault on their part for poor"