Charged for Telkom account that was not installed

*Technician came to my property on 28/09/2015. He did not complete installation (It was meant to be a home office & I explained to him where the phone jack should be. He 'connected' my line using an existing phone jack in the kitchen. He did not bother providing me with a phone jack to plug my phone into. He left. <br> *Spent 4hrs making calls to 10210 (they dropped 70% of the calls). <br> *They said that the telephone number the technician gave me (my new number), belonged to someone else & that person is in areas & Telkom will not assist me until those areas are paid (The very 1st day the number was given to me, it was already inactive because someone else did't pay their account). <br> *I left RSA 29/09/2015. Continued emailing & calling Telkom from Dubai. <br> *I returned to RSA 22/10/2015 to find a R1860 bill from Telkom. Reported it on Facebook(The assured me that someone will look into it). Emailed them. Called them. Went to the Telkom store. <br> <br> Telkom have still not removed the R1860 bill from my account.<br> <br> I called them today & they just kept dropping the call. On hold for at least 30mins per call & they just drop it. <br> <br> I leave RSA on Monday. How do I get them to fix this?