1 reviews | Active since Jun 2009
Charged for suspended service, can't cancel service, no way out
My service has been suspended due to some large unforeseen expenses early this year leading to me missing payments, and I have been for three months now.
Today I tried to cancel my service, only to find that I can't cancel a suspended service and have been billed for all the months since suspension to date.
How can you charge me for a service I did not get as my account is suspended?
I do not have a contract with you and I am on a month to month basis. If you keep this up I will never get up to date? I am planning to pay off the owed balance, provided I don't get billed for a service I'm not receiving or I will never get up to date.
Please remove the bills for the months since the suspension and allow me to cancel the account - I no longer have use for it.
