Charged for services not used.

To say that I am frustrated with Telkom is an understatement. I will never use them again. I put in a request to cancel my LTE contract and they sent me confirmation that it would be cancelled in August 2017. I am still having debit orders taken off for this service EVEN THOUGH I don't use it. I have sent countless emails, phoned many times, I recently went into the store at Woodlands where the lady said she escalated my request to head office. This was 3 weeks back and I haven't heard a thing. Telkom does not care about their customers. It is very easy to start a contract with them, but when you want to stop, it's almost as if the company doesn't exist. This is the worst service I have received in my life.