Charged for non-delivery of service

Item: Telkom
Rating: 1
Author: James K

I subscribed for the Telkom LTE service a year ago and was receiving good internet service until about 4 months ago. My LTE has since gone from being extremely slow to no service. I have had no internet services from Telkom for over 1 month now. I have had logged several calls through the call center, to no avail. My neighborhood is fibre ready, I even suggested Telkom migrate me to fibre and they have refused. Can anyone advise if there’s an legal action I can take against these *****s, since their debit order continues to come through monthly?

Helpful (0)

Replies (2)

James K's updateReviewer Update

28 Oct 2017, 08:34

I am still awaiting Telkom to take action. Now 2 weeks and counting.

James K's update28 Oct 2017, 08:34

Reviewer Update

I am still awaiting Telkom to take action. Now 2 weeks and counting.

James K's updateReviewer Update

09 Nov 2017, 08:52

Telkom has completely failed me. I have attempted to follow up and once I realized I was starting all over again I dropped it. Shopping for another service provider.

James K's update09 Nov 2017, 08:52

Reviewer Update

Telkom has completely failed me. I have attempted to follow up and once I realized I was starting all over again I dropped it. Shopping for another service provider.