aB
aslam B
1 reviews | Active since May 2015
06 May 2015, 21:06
Charged for Modem
hi...ive been trying 2 get into contact with telkom twice now in less than a week via email & everytime they sent me an auto response saying that they've received my email & will get back 2 me at earliest convienience during their office hours..<br> i wanted 2 find out the way forward in re-activating my line & what they can offer me seeing that they still charged me for more than 4 years for my modem which were actually mine after the 1st 24 months...but zero reply from them as yet..
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Telkom's replyOfficial
07 May 2015, 08:26Hello aslam.baker,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply07 May 2015, 08:26
Official
Hello aslam.baker,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,