NB
Nasief B

1 reviews | Active since May 2022

17 May 2022, 14:37

Charged for *** services

Telkom internet is just a bunch of bull ****. They get people to sign contracts for 2/3 years and give pathetic service. After not getting what has been offered, you are now bound in the contact and they seem to not give a ****.

I had to pay for internet not being used for 3 months because of Telkom bull ****. We had moved premises and initially we were assured that moving the Fibre line would be free of charge, provided we had Fibre in the area.

After 3 months of back and forth arguments, they finally decide to assist. No compensation or discount.

Telkom Fibre especially is straight ***. Always issues with down time.

If there were an option to rate Telkom negatively, I would definitely put it on a negative 5. The Fibre line is ****, as well as the customer service.

My opinion, do not get Telkom fibre/internet, it will be the biggest regret of your life.

Telkom should stick to landlines and nothing more.

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