WB
Wesley B

1 reviews | Active since Oct 2010

11 Oct 2015, 18:44

Charged for fixing Telkoms exchange

Please assist Urgently. I reactivated my ADSL line last month. Issue after issue and complaints the line was fixed by a technician. He came out and resolved a issue at the exchange. There was nothing wrong with anything at my house. He told me the exchange was a issue and it was resolved. I now get a bill of R1280.80 which is supposed to be R579.65. I will not stand by while Telkom rips me off. I suggest accounts resolve this before I approach the consumer board. I will not pay for a failing Telkom infrastructure. I have paid R600 for the service Telkom has provided a month early. If u guys want to keep me as a paying customer I suggest u resolve this because I feel **********...... Ref number for Technical ***A

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Replies (1)
Telkom
Telkom's reply11 Oct 2015, 18:51
Official
Hello wesleybe,

Thank you for making contact with us.

This response serves as confirmation that your query has been received and feedback will be
provided soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM155248

Regards
Launa
Telkom Social Media Team