charged for extra for unknown services

I only app**** for a landline which should be R190 per month. My billing shows R406.11 with the vague desription of \subscription services\" and \"service fees\". Since I can't phone from my office phone i connected to the online chat where i was disconnected twice and the third person told me to phone them instead and rudely ended the connection.<br> <br> Last month they subtracted a lot of money from an old account i did not give them permission to debit. After that debacle they assured me everything was set right and that I would only be billed for the landline in future. Since the day I've app**** for the landline I've only been disappointed and inconvenienced. If there was any other way to go, believe me I would not be a customer."