DC
Daniel C

1 reviews | Active since Jun 2014

31 Jan 2016, 12:25

Charged for call I did not make

I was looking at my bill and I saw a number of calls I was being charged for that I did not make.<br> I know this as I never use the landline to call cellphones as well as I do not who the number belongs to<br> I only use my landline for other landlines as well as i only use it when it is free, eg weekends or at night<br> Please credit me before I do a payment for the account

0
Replies (1)
Telkom
Telkom's reply31 Jan 2016, 13:47
Official
Hello Dales78,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our billing department and feedback will follow.

Your reference number is SM194673

Regards,
Hilary
Telkom Social Media Team