KN
Krishna N
1 reviews | Active since Jan 2015
19 May 2015, 13:17
Charged for an obsolete package...
My enquiry dates back to 30th January 2015 ***. I have over a number of years been charged for the \Surf Anytime Package"at R210.20 per month. I at the beginning of 2015 found out that this package was obsolete and had been for many years"
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Telkom's replyOfficial
19 May 2015, 14:13Hello Skibum,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111805.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111805.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply19 May 2015, 14:13
Official
Hello Skibum,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111805.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111805.
Regards,
Joshua Mnisi
Telkom Social Media Team