Charged for a unknown service

I specifically requested a Phone line to be installed and I will be using Afrihost as the ISP and NOT Telkom, <br> Only to find out i have been charge for a DSL Data.<br> The Line was also declined to be transferred to Afrihost as I requested to avoid separate bills.<br> <br> My billing details were wrong on the Telkom system which lead to us not receiving any invoice for the last 3months and not knowing we have been billed for DSL data package and Phone line from Telkom.<br> <br> This only came to our attention today as the line has been suspend and we queried why.<br> We did not request for a DSL package from Telkom, that can be seen that no usage has ever been used.<br> <br> I have tried numerous times to get any kind of feedback from yanyone or even pass my request onto a person who can help.<br> I've wasted hours of fighting with uneducated people in the call center, their only option is to put the phone down.<br> <br> Been told a dispute will take 4weeks until i hear anything, while i sit with a R3000 bill .<br> <br> Telkom is the leading telecommunication company in the Country. what a embarrassment,