1 reviews | Active since Aug 2012
Charged for a service I did not sign up for
<p> I am on Telkom SmartBroadband Wireless 20 GB Bundle my number ***, the past 2 months I recieved R500 as part of the bundle. I used it without worry as I thought its an added benefit. I then recieved an Invoice from Telkom and I am being charged for the R500 airtime. Invoice no *** has a total due amount of R 896.25 , I normaly pay R399 for my package. I do not know where the R500 airtime comes from and this is a total ******* if Telkom is expecting me to pay for this.</p> <p> </p> <p>If its not a complementary benefit, please remove it from my package. </p> <p>Angry Customer</p> <p>Prince Radebe</p> <p>***</p> <p>Cell: ***</p>
Good day psradebe
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day psradebe
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
