Charged for a non-existant fixed line??!

I app**** for a Telkom product last week at the Telkom Cresta mall branch. There were two consultants available to help at the counter, and I chose the friendlier male of the two as the female assistant lounged on her chair looking most uninterested as she couldn't even bring herself to greet or make eye contact.<br> <br> After waiting 4 days for feedback, I got in touch with the consultant who assisted me. He then put my application through as was said in his e-mail. An application that took approximately 30 minutes to process, as per an e-mail he sent, yet he couldn't do it in 4 days? How odd.<br> <br> His reply was that I am R3600 outstanding on a fixed line account. I am shocked because I lived abroad for 12 consecutive years and since returning in last year May, I havent signed up any Telkom product, much less a fixed line. This imaginative fixed line has now caused me to have a bad credit rating, and honestly Telkom, this just reeks of *****.<br> <br> I will be happy to speak to any consultant who will sort this out.<br> <br> Very disappointed with this poor show of not only account management, but also lack of integrity Telkom.