SB
Shane B
1 reviews | Active since Feb 2014
07 Aug 2015, 08:02
Charged for a line that was never installed
I am currently being charged for a Telephone line that was never installed, due to an underground cable that was cut and telkom refuses to fix. <br> <br> I would like the charges removed because how can I get billed for a service that was never in service?
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Telkom's replyOfficial
07 Aug 2015, 08:46Hello Viper12,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115629.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115629.
Regards
William
Telkom Social Media Team
Telkom's reply07 Aug 2015, 08:46
Official
Hello Viper12,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115629.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Billing Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM115629.
Regards
William
Telkom Social Media Team