DJvR
Deon Janse van Rensburg

1 reviews | Active since Jul 2020

16 Jul 2020, 06:46

Charged for a landline I did not ask for.

After more than 3 months of a battle between Telkom and myself to get a ADSL line cancelled we managed to get it cancelled just to find out from their attorneys that the land line was never cancelled. We never opted for the telephone line only ADSL through Afrihost who managed the line. When I contacted the attorney they where rude and do not want to listen too us... So today O will lodge a complaint at the Consumer Protection Directorate against Telkom for charging for a service I never asked for and poor customer service that is now costing me the consumer money. This is unfair practice and hope lol a Telkom representative that cares will get in contact with me as this is not my style....but you Telkom pushed me now way over the limit. To me your customers mean nothing because you can't sort out a very simple problem.

Deon Janse van Rensburg

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