Charged for a contract I did not sign for

<p>3 months ago I opened a contract with Danie Roos at the Woodlands Boulevard branch. I signed for a contract of R199 but since I opened it I have been charged R299 a month and also pro rata on the R299 on the first invoice. I have been shunted back and forth between the branch and the call centre. Cases are opened and closed without me being contacted or anything being done. Today I spoke to Nozipho Mzolo at the call centre at approximately 9am and she told me to take my whole device into the store? What on earth for. This is ******* what is being done by telkom. I have in black and white the contract that I signed for and they are debiting me for a service I did not agree to. This is rediculous that 3 months later I cannot get this solved. Drving back and forth to the branch and spencing hundreds of rands phoning the call centre is all starting to add up. I feel like my only source of recourse will be to go the CPA route. Is this all going to be necessary. I had my doubts about signing up with Telkom, and their reputation is really proving true.</p>