Charged double for internet service

App**** for a simple uncapped 2mb deal in march 2015 ... Was only billl the following month .. Bill came to R1469.25 ... Billed again in May 2015 for R830.30 and notice that's not what I signed up for what I signed up for was R579.00 pm looked at my bill at the back and notice I was been charged for a double service \Home basic uncap".. Went to the telkom store guy said he has log in a report to there department and will I will be refunded for what I was been double charged for ... Was given a REF number.. Been checking online/Calling telkom to see if the double service was canceled and been told its still activated I have to wait a couple of days for report to be resolved waited a couple days for double service to be cancel and refund to be done so I can settle my account with a proper amount and now account is been suspended please sort this matter out I run a business from home and now business is now a stand still <br> <br> Ref number: ***6"""